Great experience!

Beautiful home, well equipped with all amenities needed to relax and enjoy the sunshine. Backyard is an oasis with no back neighbors. Rental company was amazing to work with. We will be back soon!

Manager's Response

Excellent and professional follow up from staff . Home was clean well stocked and location excellent. Only downside was no hand rails to get in or out of pool or hot dog. As a senior this was significant and did not allow for us to utilize either.

Excellent and professional follow up from staff . Home was clean well stocked and location excellent. Only downside was no hand rails to get in or out of pool or hot dog. As a senior this was significant and did not allow for us to utilize either.

We had an amazing time! The host was easy to communicate with. The pool and hot tub were amazing! All the bedrooms were comfortable.

The house was great a bit dated , which I knew about however the leather sofa had a few rips and was covered with tape. The worst was the linens were stained the pillows were very stained . They need to upgrade the linens and replace all of the pillows .<br/>

Love the resort and location, was disappointed in the cleanliness of the house and pool deck

It was exactly what we were looking for

Perfect for a family of 7 over Christmas to relax in between the parks. The home was spacious and well equipped. The kids loved the pool and hot tub spa even when the weather got a little cooler. The area of Windsor Hills was great for walks too. Such a fantastic location so close to Disney. Company was very helpful in all interactions both before and during our stay. Would definitely recommend.

Had an excellent time, everything as it said

The house is in a great location and has a nice resort pool and a safe environment. We enjoyed the comfort of the house and the pool and hot tub.<br/><br/>The house needs deep cleaning along the baseboards and there were two beds with hairs on the pillow cases and long hairs on the bath mats. There was a pile of old, mildew covered cushions and rafts piled up on the deep end side of the pool and also an old broken grill leaning on the pool screen. The biggest complaint was about the cleanliness of the house and pool and that the bed comforters are very dated and need to be replaced.

We stayed the week of March 11th-18th. First off, Rem from Excellent vacation is great and responds quickly to any emails sent. Great communication during renting process and arrival. As for the house itself, I will try to be factual, please keep in mind this review is based on our opinion and expectations based on previous rentals. The layout is great as the master is secluded. The house is older, and the furniture and carpets are worn. The beige carpets need to be changed in all bedrooms. Master bath sink and shower have hard water stains/buildup. The sink is old and cheaper and doesn&#x2019;t look that clean because of the material. Although the King bed is very comfy, I bought new sheets as the ones on the bed felt grungy to me. The pink room shower had minimal pressure, so my daughter used the main bathroom shower. Queen room bed was comfy and sheets ok. One of the couches is damaged with tape covering it up. They are uncomfortable due to very hard armrest you can feel through the pillow, so be careful when laying back. Kitchen is basic but with what is necessary to cook some meals. The most basic coffee machine I&#x2019;ve ever seen. No auto-shut off either, so be aware. Washer and dryer are older as well but work well. Pool is lovely and we&#x2019;re glad we got the heat. Spa took over 30 min to heat up to a hot temperature. The spa could use a good cleaning under the edge as well as a regrouting. No issues with pool water and we noticed it was cleaned on a day we were not home. Patio could use a good sweep due to lots of food debris, but I get that the cleaner is alone and limited for time. Overall, the house felt older and could use an update. We would not rent it again and feel it was pricey for an older home. We still enjoyed our time as the location was good for the parks. It&#x2019;s an incredibly busy area, and at peak times you need to be patient leaving the resort as there are no lights at the entrance and traffic is fast! H

Our family spent the month of february and enjoyed every minute. We had plenty of room for everyone and truly enjoyed spending time in the lanai. The location was very quiet with easy access to all attractions and services. I will say that the management company provided outstanding support with all issues promptly dealt with. I would not hesitate to rent here again.

We had a wonderfulp stay in this Windsor Hill villa. For people who cook by theirselves the kitchen could be a little upgraded.

We had a wonderfulp stay in this Windsor Hill villa. For people who cook by theirselves the kitchen could be a little upgraded.

Rem was awesome to work with and a really nice guy. Property was just as pictured and was perfect for our family of four. House was very spacious and so much better than cramming into a hotel room. Kids enjoyed both private pool and on-site water park. Property is nice and close to the Disney Parks so we were able to take a mid-day break when we wanted to without losing a lot of time. Very close to Wal-mart for your weekly shopping needs.I highly recommend this property and the management company. We will be back!

Lovely villa on perfect location. Good customer service and clean house

The managment company was awesome!! Above expectations for sure. We loved the house, location, pool etc. we stayed six weeks and are returning next year for two months!!

Excellent Vacation Homes is so easy to work with. They took care of every detail. The house was exactly as described and well taken care of.

My family of 8 really enjoyed our stay. The kids had so much fun going from the pool to the water park and back. Only 2 things I'd change. 1. A new pack n play. 2. Clean the track by the sliding doors. We found some bugs and the kids freaked out.

Wonderful home with a great pool and very close to Disney. The kitchen was fully stocked and ready for any meals we wanted to prepare. Three nice couches that were very comfortable. The picture only shows two but they have added a third one. It was great not having any neighbors behind you. I would definitely recommend this home!

After 2 difficult years. The home was such a piece of heaven to our vacation!!!

We arrived on a Sunday and found the home clean and ready for occupancy. The pool needed a little TLC as there were quite a few very small bugs floating on the surface. We used the net to get most out. My son-in-law loves projects so he ended up cleaning the sides and bottom of the pool so that it was really nice. I'm sure if we'd asked the management that they would have taken care of it but it gave my son-in-law something to do on our non-park day! A couple of ceiling fans would have taken the pool area to the next level. The common areas and 2 twin rooms stayed nicely cool, the King BR got a little warmer, and the front Queen BR got very warm but was tolerable if the fan was on high. The beds were all comfy. The kitchen had everything I needed to make light meals and all appliances worked well.<br/>This home made our non-park days very enjoyable. We went to the community pool twice just to do the slides but found our pool much more satisfying for relaxing and enjoying family time. I always received a prompt answer to any questions I had when contacting the property managers while planning this trip. It was an easy drive to all the Disney Parks from this location but traffic could be quite heavy on Hwy 192. I suggest taking the Sherberth Rd route when returning from the parks so you don't have to cross 5 lanes of traffic in a short distance to get to the turn to WH. Overall, we loved staying here!<br/><br/>.

We stayed in this house for almost 4 months during COVID and it was a welcome respite from the city. The view in the back was one of the things we enjoyed most. Lots of bird watching throughout the day. The house was in a quiet area and even when there were neighbors (which was rare) it was manageable for us to do our work. Rem took care of every question we had promptly and we enjoyed our stay.

My family loved staying at this house rental on our Disney trip. Very good location. The layout of this house was perfect and the furniture and decorations were outstanding. Kitchen well furnished. Plenty of bed and bath linens. 4 Bathrooms were a great comfort. Hot Tub was wonderful. However, with weather conditions, heated pool never got warm enough for my taste. We look forward to coming back soon.

The home was at a good location and well maintained.

Beautiful home, very peaceful location but yet still close to the club house. Perfect home for our group and looking forward to renting again next February.

We stayed a week and had a wonderful time in this villa<br/>The management crew was most helpful and with no homes behind us it was very private and spacious<br/>Windsor Hills offers a great many extras that suits a family perfectly and will meet or exceed Your expectations<br/>You will never stay in a hotel room again after feeling so at home in this villa<br/>Great job

Manager's Response

Overall great experience renting this property. The property was accurately described online and very clean and in good condition. The house was very spacious and my kids loved the pool after long days at Disney. I found the property managers to be very<br/> helpful and I will look to rent houses from this same company during our next Disney trip.

Manager's Response

Windsor Hills resort is great as usual. The house is in reasonable good condition. Plus points: good price, nice view of lake,floor was clean, plenty of rooms and bathrooms. Minus points: masterbedroom matress is worn out,backbreaking-we slept on the floor, lots of dust everywhere, one of the cooking element does not work(stove), bbq set in garage is full with molds and dirt (throw it away!),I had to email to ask for entrance security code.

From start to finish it was easy to book this rental and the information provided was spot on. The rental villa itself was situated in a perfect place close to all Disney parks and great location to local amenities.the villa grounds were spotless and well kept and the local pool was fantastic.would highly recommend

A too short week in a very nice house. All rental process with Excellent vaccations was well adapted to foreigners.

Manager's Response

Things in life shouldn't be complicated. For example; if you ever decide to have a vacation in central Florida, work with Excellent Vacation Homes and stay in Windsor Hills. It's that simple.

Manager's Response

Home is a pure rental so everything is done on the cheap. No kitchen food supplies at all! No salt/pepper etc. Minimal plastic ware for outside use. Some TP/paper towels and hotel size soap. Could use ceiling fans over kiitchen table and under lanai. It's South facing so something to move air is needed in Summer. Had to request multiple times to get spa heat turned up to usable (Over 100) temp. No remote garage door opener. Makes leaving vehicle to enter house in rain very wet. It's ok but you could do better. You have to order pool/spa heat at reservation time it's not included in prices. Great location. CLose to Disney, shopping, eating etc. Resort gate opening system is very difficult to use.

Great location and near everything you would want to do in Disney. Roads are easy accessible. House is gorgeous and accommodates everything you need. I would definitely go back to this establishment when needing to stay in Orlando.

Manager's Response

This house was just as advertised! Communication with our host was easy and we had no problems with our stay. A few things for travelers to know: the check in for the home is at the gate of Windsor Hills, which is very convenient, the air needs to be set at 75 or above, per the host, there is plenty of baby equipment in the house, and check out is very straightforward. The home itself was clean and comfortable. We would definitely stay again.

Manager's Response

Perfect house in a great gated community. The house was perfect with a good size pool and jacuzzi.<br/>The community is great. Gym, pool, water slide, supermarket with fastfood, tennis, basketball and other things to do if you feel like it.<br/>Had a small issue with the pool, contacted the owners that sorted the problem the same day. Cant be happier with the stay, looked better in real life then the pictures did.

Manager's Response

The house was in a perfect location. We went to Universal, Sea World and Disney and the drive to all was convenient. The community pool and surrounding area was very nice. The house was a little dated but we were on the go so much it really didn't matter. It really was too cold to get in the house pool even in the middle of July but didn't want to pay the 25/day to keep it heated. We would definitely rent from Windsor Hills Retreat again and even this house!

Manager's Response

We loved Windsor Hills and all the complex had to offer. The house was immaculate, well appointed and an excellent value for our Disney vacation. We would highly recommend to any families traveling to Orlando area.

Manager's Response

The furniture was very dated and scratched. Could definitely use an upgrade. The towels for the pool smelled musty. It would have been nice to have a roll of Saran Wrap or Foil provided in the kitchen. Some of the dishes appeared dirty. No ceiling fans in the lanai in this rental. However, we had a low battery in one smoke detectors and had a good response time to get it fixed. Overall, average house.

Manager's Response

We loved the location and the price. 3

Manager's Response

We loved the location and the price. 3

Manager's Response

50th time in USA but first time here at this villa and would definitely recommend it and would be back.<br/>Spacious and spotless. Beds very good quality and very comfortable. Pool excellent and quite private. We telephoned agents on day one to add heating as pool little chilly. Activated remotely and hot in less than 12 hours.<br/>Plenty of facilities. We travelled with young children. Travel cot and high chair+ children's cups and plates etc.<br/>Communication with owners excellent.<br/>Used the communal pool on last day and wished we had used it sooner as it was lovely.<br/>Very safe site with excellent security. Nice and quiet.<br/>Walmart only quarter of a mile away.

Manager's Response

50th time in USA but first time here at this villa and would definitely recommend it and would be back.<br/>Spacious and spotless. Beds very good quality and very comfortable. Pool excellent and quite private. We telephoned agents on day one to add heating as pool little chilly. Activated remotely and hot in less than 12 hours.<br/>Plenty of facilities. We travelled with young children. Travel cot and high chair+ children's cups and plates etc.<br/>Communication with owners excellent.<br/>Used the communal pool on last day and wished we had used it sooner as it was lovely.<br/>Very safe site with excellent security. Nice and quiet.<br/>Walmart only quarter of a mile away.

Manager's Response

We couldn't ask for more!! Clean, convenient location, and easy. no stress.

Manager's Response

We couldn't ask for more!! Clean, convenient location, and easy. no stress.

Manager's Response

My Rental Experience was excellent. From booking and paying to the staying at the house. All was very professional. Home was very clean and everything we needed was there. I would not hesitate to rent again. Robert Coady

Manager's Response

My Rental Experience was excellent. From booking and paying to the staying at the house. All was very professional. Home was very clean and everything we needed was there. I would not hesitate to rent again. Robert Coady

Manager's Response

Family Wedding and property was perfect, great location

Manager's Response

Family Wedding and property was perfect, great location

Manager's Response

It was the lowest level home I have rented there in Windsor Hills. I have rented 9 other times in the pat several years. We had ants, which the extemernator did come out and take care of. The Poll heat wasn't working when we got there. Took 3 calls. The internet didn't work. We figured it out that the information in the house manual was old and incorrect. We lost 3 days of internet use. The Air conditioning for the house was programed not to go below 72 degrees. There where no trash bags in the house. The main TV was at least 15 years old (projection type). There where no games or anything left for the kids to do. My kids did like the "Goofy gifts they received" Over all there are much nicer places to stay in this area.

Rented a villa at Windsor Hills Retreat. Very secure complex with friendly and helpful security staff. Villa location good but villa itself could do with updating. Dishwasher old and veneer on some kitchen cupboards held on by sellotape. Burns to kitchen shelves. Would have been nice to have a dishcloth or cleaning cloth. Stains on bedroom carpet in main room.<br/>Outside pleasant but 2 sun loungers for a villa that can sleep 8 is poor. Only 4 chairs around small table outside so not sure how you would sit 8 people outside. Villa decoration and furniture dated. Curtains in main bedroom would of stopped blinds rattling all night when you had the ceiling fan on. <br/>Excellent Vacation Homes really helpful and when we complained about only having 3 teaspoons and a broken mop they came that day. Can't complain about Windsor Hills, location or holiday company just the villa itself needs some tender loving care.

This home is in need of a real 's tv's are old projection type and there were many small things, ex: old facecloths,old blinds, a lot of dirt in the crevasas around sliding doors and garage doors which we cleaned ourselves. The best part about this home was Kris the manager, everytime we called she took care of the problem for us and she was excellent, but the owners need to spend some money on this house

My wife and I rented a house at Windsor Hills for 2 months this winter. Our family spent about 3 weeks with us and friends joined us for short periods of time. Everyone stated that they had a wonderful time. <br/>We will be coming to Florida again next year and looked at several options for accommodations. We evacuated buying a home or condo. Our final decision was to rent the same house we stayed in this year.<br/>The complex is perfectly located for us. It has all of the amenities that we need. The neighborhood is perfect for bike riding, walking, etc.<br/>We very much enjoyed ourselves and can&#x2019;t wait until next year.

Manager's Response

My wife and I rented a house at Windsor Hills for 2 months this winter. Our family spent about 3 weeks with us and friends joined us for short periods of time. Everyone stated that they had a wonderful time. <br/>We will be coming to Florida again next year and looked at several options for accommodations. We evacuated buying a home or condo. Our final decision was to rent the same house we stayed in this year.<br/>The complex is perfectly located for us. It has all of the amenities that we need. The neighborhood is perfect for bike riding, walking, etc.<br/>We very much enjoyed ourselves and cant wait until next year.

Manager's Response

Enjoyed our family holiday in this property, really did. Clean, well maintained house with the good pool heating and fast internet for the whole family.

Manager's Response

Enjoyed our family holiday in this property, really did. Clean, well maintained house with the good pool heating and fast internet for the whole family.

Manager's Response

Excellent. Really enjoyed ourselves. Thank you

Manager's Response

Excellent. Really enjoyed ourselves. Thank you

Manager's Response

I was in a great location, I didnt get the house I initially rented due to hurricane damage, but the windsor hill retreat was a great house. Tv's were updated and there are 4 bathrooms. The blinds in the living room area did not close but that only gives a great view of the pool and patio area. My wife and mother in law loved it. You cant go wrong with the windsor hill retreat

Manager's Response

I was in a great location, I didnt get the house I initially rented due to hurricane damage, but the windsor hill retreat was a great house. Tv's were updated and there are 4 bathrooms. The blinds in the living room area did not close but that only gives a great view of the pool and patio area. My wife and mother in law loved it. You cant go wrong with the windsor hill retreat

Manager's Response

Great place, clean. Really enjoyed my morning jog around this beautiful resort too each day. Lost TV signal in one of the bedrooms on 3rd day, management co. came out same day to fix. Already planning our return in 2018!

Manager's Response

Great place, clean. Really enjoyed my morning jog around this beautiful resort too each day. Lost TV signal in one of the bedrooms on 3rd day, management co. came out same day to fix. Already planning our return in 2018!

Manager's Response

Great place, clean. Really enjoyed my morning jog around this beautiful resort too each day. Lost TV signal in one of the bedrooms on 3rd day, management co. came out same day to fix. Already planning our return in 2018!

Manager's Response

Really didn't want to leave :-( Plenty space, clean, well kept, easy to arrive very late at night with the door code, very convenient for us driving up. Nice having no rear neighbors when out on the pool deck, just the lake view...

Manager's Response

Really didn't want to leave :-( Plenty space, clean, well kept, easy to arrive very late at night with the door code, very convenient for us driving up. Nice having no rear neighbors when out on the pool deck, just the lake view...

Manager's Response

Really didn't want to leave :-( Plenty space, clean, well kept, easy to arrive very late at night with the door code, very convenient for us driving up. Nice having no rear neighbors when out on the pool deck, just the lake view...

Manager's Response

We were somewhat disappointed by the house. It really needs some investment from the owners. The sheets we slept on were pilling (also the spare once in the cupboard). The beds sleep okay, but everything is rather dated.

Manager's Response

We were somewhat disappointed by the house. It really needs some investment from the owners. The sheets we slept on were pilling (also the spare once in the cupboard). The beds sleep okay, but everything is rather dated.

Manager's Response

Rented a villa at Windsor Hills Retreat. Very secure complex with friendly and helpful security staff. Villa location good but villa itself could do with updating. Dishwasher old and veneer on some kitchen cupboards held on by sellotape. Burns to kitchen shelves. Would have been nice to have a dishcloth or cleaning cloth. Stains on bedroom carpet in main room.<br/>Outside pleasant but 2 sun loungers for a villa that can sleep 8 is poor. Only 4 chairs around small table outside so not sure how you would sit 8 people outside. Villa decoration and furniture dated. Curtains in main bedroom would of stopped blinds rattling all night when you had the ceiling fan on. <br/>Excellent Vacation Homes really helpful and when we complained about only having 3 teaspoons and a broken mop they came that day. Can't complain about Windsor Hills, location or holiday company just the villa itself needs some tender loving care.

Fantastic, House is wonderfully appointed, very clean and comfortable, check in and out could not be easier!!!! Would stay again and recommend to friends and family. Would recommend updating coffee maker though

Manager's Response

Fantastic, House is wonderfully appointed, very clean and comfortable, check in and out could not be easier!!!! Would stay again and recommend to friends and family. Would recommend updating coffee maker though

Manager's Response

This home is in need of a real 's tv's are old projection type and there were many small things, ex: old facecloths,old blinds, a lot of dirt in the crevasas around sliding doors and garage doors which we cleaned ourselves. The best part about this home was Kris the manager, everytime we called she took care of the problem for us and she was excellent, but the owners need to spend some money on this house

It was the lowest level home I have rented there in Windsor Hills. I have rented 9 other times in the pat several years. We had ants, which the extemernator did come out and take care of. The Poll heat wasn't working when we got there. Took 3 calls. The internet didn't work. We figured it out that the information in the house manual was old and incorrect. We lost 3 days of internet use. The Air conditioning for the house was programed not to go below 72 degrees. There where no trash bags in the house. The main TV was at least 15 years old (projection type). There where no games or anything left for the kids to do. My kids did like the "Goofy gifts they received" Over all there are much nicer places to stay in this area.

Very nice home, exactly as described. Conveniently close to the parks and restaurants.

Manager's Response

Very nice home, exactly as described. Conveniently close to the parks and restaurants.

Manager's Response

Very nice home, exactly as described. Conveniently close to the parks and restaurants.

Manager's Response

everything was perfect.

Manager's Response

everything was perfect.

Manager's Response

Very spacious 4 bedroom pool home in a great location. Grandkids loved the pool and the community pool with water slide. Very clean. Plenty of seating. Minor issues addressed quickly and professionly. Management company was great! I've been renting homes in this area for 15 years and this was one of my favorites!

Manager's Response

Very spacious 4 bedroom pool home in a great location. Grandkids loved the pool and the community pool with water slide. Very clean. Plenty of seating. Minor issues addressed quickly and professionly. Management company was great! I've been renting homes in this area for 15 years and this was one of my favorites!

Manager's Response

The rental was exactly as described. It was comfortable and very spacious. The pool and hot tub were great. The location was perfect as there were no rear neighbours, so it was quite private. Management company was professional and very accommodating. The only suggestion I have is to add more hand towels and wash cloths in the bathrooms, and to change out some of the older dingy dish towels and cloths with new ones. I would recommend this rental to others.

Manager's Response

The rental was exactly as described. It was comfortable and very spacious. The pool and hot tub were great. The location was perfect as there were no rear neighbours, so it was quite private. Management company was professional and very accommodating. The only suggestion I have is to add more hand towels and wash cloths in the bathrooms, and to change out some of the older dingy dish towels and cloths with new ones. I would recommend this rental to others.

Manager's Response

Loved this home! No rear neighbors so more privacy when out at the pool vs. some other homes we stayed at in previous years. Everything we needed and property manager quickly helped when the TVs went down (signal was lost). We will stay again next year, yay!

Manager's Response

Loved this home! No rear neighbors so more privacy when out at the pool vs. some other homes we stayed at in previous years. Everything we needed and property manager quickly helped when the TVs went down (signal was lost). We will stay again next year, yay!

Manager's Response

Loved this home! No rear neighbors so more privacy when out at the pool vs. some other homes we stayed at in previous years. Everything we needed and property manager quickly helped when the TVs went down (signal was lost). We will stay again next year, yay!

Manager's Response

Lovely property in an amazing location. Really handy for Disney parks and lovely places to eat nearby.

Manager's Response

Lovely property in an amazing location. Really handy for Disney parks and lovely places to eat nearby.

Manager's Response